FAQ
Shipping
We can ship from Japan to the following countries.
Hong Kong SAR
Malaysia
New Zealand
Singapore
South Korea
Taiwan
United States
Shipping costs will apply, and will be added at checkout.
It depends on where you are and the amount of your order.
【Singapore / Hong Kong SAR / Malaysia / Taiwan / South Korea】
Standard:$0.00–$189.99→$13.00
Free shipping:$190.00~→Free
【United States / New Zealand】
Standard:$0.00–$269.99→$18.00
Free shipping:$270.00~→Free
※The terms are based on US dollars.
※For non-USD payments, it will vary slightly depending on the exchange rate. Therefore, the shipping fee calculated before the order is confirmed will be displayed, so please check it.
We use EMS carriers.
It depends on where you are. Orders processed here will take 5-10 business days to arrive.
※Before COVID-19 (coronavirus) pandemic.
Delivery details will be provided in your confirmation email.
Product
You may or may not be able to return it.
Please check here for details.
Payment
The following payment methods are available.
・Credit cards(Visa/Mastercard/American Express/JCB)
・Apple Pay
・Google Pay
・Shop Pay
Customs duties may apply.
Customs duties are the responsibility of the customer.
Conditions vary depending on the amount ordered and the country of residence.
Other
You can contact us through our contact page!